TRAI Mandate Telecom Operator To Provide Recharge plans of 30 Days Validity
Yesterday , TRAI Has Officially Reaased a Notification in he said that all telecom providers should provide a 30 Day plan it would be combo, Voucher, Because Users who recharge every Month They do 13 recharges in a year which not acceptable.
These Telco Rules will be Applicable from 60 Days After the notification Realased , so now this is good news for Consumers Finally telecom providers understand that their is 30 Days in a Month no 28
Consumer also Complain about the 28 Days of Recharge plans Now it's Finally Solved By the Government
Here the Notification of what TRAI Has said i. full detal :
The Authority has received references from consumers expressing concerns
regarding the tariff offers of 28 days' validity (or in multiples thereof) by Telecom
Service Providers (TSPs), rather than Tariff offerings having validity for 30 days or
a month. The Authority has noted that, nevertheless, TSPs have been transparent
in disclosing the validity period of the said tariff offers as 28 days etc. and have not
attempted to market the same as monthly tariffs. At the same time, the Authority is
conscious of the need to address consumer concerns and perceptions in this
regard.
2. Accordingly, as per extant practice, a Consultation Paper on "Validity period of
Tariff Offers" was issued by the Authority on 13.05.2021, seeking comments and
counter comments from stakeholders. The details of the comments and counter-
comments received are available on the website www.trai.gov.in. The Authority
has conducted an Open House Discussion (OHD) through video-conferencing
mode on the issues raised in the Consultation Paper.
3. After considering the views of all stakeholders/ participants and analysis of
international practice in this regard, the Authority has decided to insert sub-clauses
(xi) and (xii) in clause 6 of the Telecommunication Tariff Order, 1999, after sub-
clause (x) which are as under:
(xi) Every Telecom Service Provider shall offer at least one Plan Voucher, one
Special Tariff Voucher and one Combo Voucher having a validity of thirty days.
(xii) Every Telecom Service Provider shall offer at least one Plan Voucher, one
Special Tariff Voucher and one Combo Voucher which shall be renewable on the
same date of every month.
4. With the enactment of the amendment, telecom consumers will have more
options to choose service offerings of appropriate validity and duration. This would
also facilitate consumers in making a more informed tariff-related choice. The
Explanatory Memorandum attached with Amendment Order details the reasons and
rationale for the Telecommunication Tariff (Sixty Sixth Amendment) Order, 2022
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